Get In Touch

We want to hear from you!

Email Us: Click Here / Call Us: 1-833-788-3401

We love hearing from our customers, community organizations, local vendors and potential Farm Boy team members. Please feel free to stop by any of our store locations, give us a call or use our secure email form. Once your form is completed, your message will be sent directly to the Farm Boy team for a timely response.

If you are calling or writing with a product complaint, please include the best before date and/or production date.


Farm Boy guarantees the freshness, taste and quality of the products we sell. If for any reason you are not satisfied with an item you purchase at one of our stores, you can return it to the store for a complete refund or exchange. A proof of purchase is required.

All Customer Inquiries

If you need assistance during these times with your Holiday Dinner – please click on SUBMIT A COMMENT TO FARM BOY over to your left and a member of the Culinary Team will get back to you as soon as possible. Please include your name and phone number with your submission. Thanks very much.

Our Customer Care Agents look forward to helping you with your inquiry. Please be respectful and be aware that calls that aren’t, will be terminated.

Call Us: 1-833-788-3401

Phone lines are monitored Monday to Saturday 8 am to 4:30 pm. If our Agents are already on a call (or you call after hours), your call will go to voicemail. We’ll return your call as soon as possible during regular business hours. Thank you.

If you are a new vendor looking to get in touch with Farm Boy Buyers, click here.


Checkout Issues – Receipts, Overcharges, etc.

Job Inquiries

Dinners / Catering

Gift Cards


Fruit Baskets


Payment Options


Other Questions

Corporate Home Office

1427 Ogilvie Road, 2nd Floor
Ottawa, ON K1J 8M7

Tel: 613-247-1007
Fax: 613-247-8731

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