Farm Boy respects the privacy of our customers. We take steps to ensure that your privacy is respected and protected when collecting and using information you provide.
Farm Boy only collects personally-identifying information from customers when customers register for “Fresh News”; enter sweepstakes or other contests. “Personally-identifying information” means your name, address, email address, telephone number or other information by which you can be personally identified.
Farm Boy uses personally-identifying information in limited circumstances. For example, we use your name to contact you if you have won a contest or sweepstakes. Farm Boy may use this information to give you personally-tailored coupons, offers or other information which may be provided to Farm Boy by other companies. If you prefer not to receive these value-added services or offers, by contacting our customer service number.
Farm Boy does not sell or lease personally-identifying information to any other company, person or agency. Farm Boy will disclose personally-identifying information only if required to do so by law, or if requested to do so by a law enforcement agency in the context of an ongoing criminal investigation where such disclosure could be required by subpoena or court order. Any request for information must be cleared by our Legal Department. In addition, Farm Boy may use any information our customers provide when conducting our own investigations of alleged customer wrongdoing, such as dishonoured or fraudulent method of payment.
We provide protection against unauthorized disclosure of the information you share with us. We store information in a secure manner. We restrict access to personally identifying information to only those with a need to know. We also educate those people with access to customer information about their responsibility to protect your privacy and we give them clear guidelines regarding the use and disclosure of such information.