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spacer Kanata, Signature, 499 Terry Fox - Cashier, Full-Time (Open Availability)


The Cashier is responsible for contributing to the coordinated efforts of preparing and presenting a high quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy vision, mission, and the Farm Boy Way.


• Provide superior customer service to all in the spirit of the Farm Boy mission statement
• Have a passion for food and be able to communicate that passion to customers
• Knowledgably and confidently answer all customer questions as related to the product
• Welcome, greet customers and offer assistance as needed
• Handle customer complaints according to Farm Boy policies
• Answer and direct incoming phone calls as necessary
• Process all customer’s purchases, enter proper prices, codes and weights into the register, collect the accurate tenders and coupons and bag the purchased items
• Be responsible for all tenders received and all balancing procedures within a range of a total of five dollars
• Keep the work and storage areas clean and safe at all times and keep the retail area faultless by keeping counters, display glass and equipment immaculate and performing general “housekeeping” as required
• Work as a team member lending support and assistance to fellow employees
• Report immediately any anomalies in pricing to the appropriate department personnel for correction
• Comply with all health and safety standards and procedures, especially as they relate to equipment use and customer safety
• Responsible for learning product codes and applying them in a timely manner when processing orders
• Accept the responsibility for designated opening and closing procedures as may be directed by the Department Manager
• Assist and relieve other members as may be requested by the Department Manager or designate
• May be requested to undertake other related duties on a periodic basis

The following skill sets are required for this position:

  • Typically requires up to 6 months of experience in a retail environment plus partial completion of secondary school or an equivalent combination of education and experience
  • Ability to work from directives with little supervision
  • Superior customer service skills
  • Ability to work in a team environment
  • Excellent organizational and interpersonal skills
  • Ability to handle complaints and communicate with upset, irate or irrational people
  • Superior standards of quality and cleanliness
  • Clear and effective communication style, both written and oral
  • Strong mathematical skills – accurate and attentive to detail
  • Fluency in English and French shall be considered an asset

  • Click here to apply for this position  Return to job listing
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