Gift Card Terms & Conditions

Corporate Gift Cards (“Cards”) have no value until activated. Cards are valid at participating stores in Canada. Cards can be used for all in-store purchases except another Corporate Gift Card (grocery, fuel or liquor) or as prohibited by law. Cards have no expiry and no fees will apply.  Reload at participating stores. Protect your Card like cash.

If the Card is stolen, contact us immediately at [email protected].  The value remaining on the Card cannot be replaced if the Card is lost, stolen, damaged or used without your consent.  All transactions carried out prior to such notification shall be deemed to have been authorized by you. If there is a balance remaining and a card is re-issued, it may take up to thirty (30) days to process your re-issuance request. Up to a $5.00 card replacement fee may be charged to replace lost, stolen or damaged Card.

Card is not redeemable for cash except where required by law. 

Cards are not activated until payment is received. The Card represents an amount that has been prepaid in Canadian Dollars. To verify the balance of funds on the Card or for inquiries into these terms and conditions or for other card information visit any Farm Boy store or www.farmboy.ca.

If you have questions regarding the Card, or need to report a lost or stolen Card, you may contact Customer Service at [email protected] or write to: Prepaid Card Customer Service, 1427 Ogilvie Road, Ottawa, Ontario, K1J 8M7.

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